EU MiFID II Art 16
The requirements cover:
- Personal transactions by staff;
- Prevention of conflicts of interest;
- Approval of new financial instruments;
- Continuity and regularity of services and activities;
- Management of third parties providing critical services;
- Internal control and risk management mechanism and procedures;
- Recordkeeping; and
- Safeguarding of client ownership rights.
Recordkeeping requirements
Records that are required to be kept include:
- telephone conversations; and
- electronic communications.
Records must be kept even where the communications do not result in the conclusion of a transaction or the actual execution of client orders.
Electronic communications covers a broad range of communication methods that include:
- Emails;
- Social media;
- Tweets;
- Text messaging;
- Chats; and
- Videos.
The retention period for the records is five or seven years if requested by a competent authority.
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Further Reading
