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FTC proposal says retailers must be transparent on ‘personalized pricing’

Image of the FTC's signage outside of its Washington, DC, headquarters.
Photo: Kevin Carter/Getty Images

Companies that secretly vary prices based on how much they think individual customers will pay could be violating the FTC Act.

Use of customers’ personal information to set different prices based on what companies believe is a shopper’s propensity to pay for certain items could be a violation of law. That’s the warning being issued by the Federal Trade Commission (FTC) in a proposed enforcement policy statement.

The FTC said consumers

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