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Lessons on interconnectedness and business continuity after the CDK cyberattack

A cyberattack on dealership software-as-a-service platform CDK Global has hobbled auto sellers and offered lessons in continuity planning.

Julie DiMauro

Image of a customer checking out a car in a car dealership parking lot.
Photo: Getty Images/Bob Riha, Jr.
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Car dealerships in North America are still wrestling with major disruptions that started last Wednesday with cyberattacks on a company whose software is used widely in the auto retail sales sector.

CDK Global, which provides software to nearly 15,000 auto dealers in the US and Canada, was hit by back-to-back

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