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CFPB announces action to curb unchecked worker surveillance

Image of the CFPB director, Rohit Chopra.
CFPB Director Rohit Chopra. Photo: Michael A. McCoy/Getty Images

The CFPB is concerned about data brokers, data aggregators, and platforms using new technologies to collect and sell personal data and purport not to be covered by the FCRA.

An interesting action from the Consumer Financial Protection Bureau (CFPB) saw it announce its new guidance to protect workers from unchecked digital tracking and opaque decision-making systems.

The guidance warns that companies using third-party consumer reports – including background dossiers and surveillance-based, “black box” AI or algorithmic scores about theirFCRA