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Copilot chatbot read and summarized confidential emails says Microsoft

Logo of Microsoft AI tool Copilot
Messages inside draft and sent email folders were accessed despite being labelled as “confidential”. Photo: Kenneth Cheung/Getty Images

This is the second time the AI tool has come under scrutiny in a matter of months. Last September, it was criticized after a glitch allowed false audit logs.

Microsoft has admitted an internal glitch allowed its flagship AI assistant tool, Copilot, to read and summarize confidential email messages in some users’ draft and sent email folders.

The firm has insisted there was no data leakage to external users, and that it “did not provide anyone access to information