Advances in technology are transforming the insurance offer, helping to make products more flexible for consumers. Analytics are also delivering a better customer experience and more flexibility as more challengers enter a traditionally entrenched sector.
In defense of an industry that is often criticized for its glacial pace of change, the insurance world isn’t so much resistant to innovation as one that is more risk-averse and wary of hype.
In recent years, however, a combination of tougher regulation, evolving customer experiences, and greater competition
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