Consumer protection
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FCA work in review: May 1-11, 2026
Our regular roundup of the latest news and developments from the FCA.
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FCA to review claims management practices after consumer concerns
The review will look into motor finance claims management, housing disrepair, lead generators, and other firms not directly regulated by the FCA.
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FCA vows to defend motor finance redress scheme after legal challenges
Consumer Voice, Volkswagen Financial Services, Mercedes Benz Financial Services, and Crédit Agricole Auto Finance have all challenged the scheme.
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Key compliance changes as Washington and Oregon regulate AI companions
The Washington and Oregon AI companion statutes mark a significant new chapter in the regulation of emotionally adaptive AI technologies offered to consumers.
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AI enforcement accelerates as federal policy stalls and states step in
This article examines the evolving federal and state AI enforcement landscape and outlines practical considerations for companies deploying AI technologies.
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OPINION: The blind spot in UK consumer protection
Parvez Khan asks if we rely too heavily on trust to compensate for structural conflicts of interest that would not be tolerated elsewhere.
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The Norwegian FSA reveals supervisory priorities for 2026
With approximately 9,000 firms under supervision, cyber risks, investor protection, and crisis preparedness dominate.
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No more faux five stars: CMA launches fake reviews investigations
CMA warns that manipulating review collection, weighting, or display can mislead consumers and may violate the DMCCA’s new ban on certain review practices.