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FCA, SRA warn motor finance claims firms about multiple representation

Cars parked at a showroom
In some cases a single claim was handled by 4 different representatives. Photo: Tramino/Getty Images

Hameed Shuja

3 min read
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Regulators warn customers they could face heavy termination fees if they decide to keep one representative and cancel the others.

The UK’s financial watchdog and solicitors’ regulator have warned claims management companies and law firms to make sure individuals who make motor finance compensation claims are not represented by multiple firms or representatives for the same claim.

The FCA and the Solicitors Regulation Authority (SRA) have said customers can face

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