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Employees are ready for AI, but organizations aren’t

A visitor interacts with the artwork ‘Asthir Gehrayee - Creating Depth to Heal the Ocean’ by British artists David McFarlane, Jamie Jackson and Irini Kalaitzidi, Brazilian artist Monica Hirano and Indian artist Sayli Kulkarni at FutureFantastic in Bengaluru, India
Photo: Abhishek Chinnappa/Getty Images

This is one of the conclusions of a thought-provoking McKinsey case study examining how to move from individual adoption to enterprise-wide value capture.

With AI “the top technology spending priority for many organizations,” the need to demonstrate value creation is becoming a pressing need for managers and leadership teams. But a recent study concludes that value is not created by AI “simply because more people use it.”

Underpinning the study by McKinsey is

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