A positive assessment of how business interruption (BI) insurance claims are being handled has been published by the Financial Conduct Authority (FCA). The body reviewed how firms were handling BI insurance claims after the January 2021 Supreme Court judgement clarifying the terms of customer cover in the wake of the Covid-19
FCA positive on handling of BI insurance claims, but sees room for improvement
Regulator’s review commends handling of business interruption insurance claims, but raises some concerns.