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How financial businesses should prepare for the Consumer Duty deadline

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Photo: Getty Images

With under four months to go until firms must comply, Cognizant’s Ellora Roy focuses on some key steps.

In 2022, the FCA published its Policy Statement and associated guidance on what is widely considered to be its most high-profile initiative – the new Consumer Duty. The policy is designed with the retail consumer in mind and aims to regulate firms to provide better outcomes for those dealing with

The FCA