This panel discussion at XLOD Global 2026 focused on how regulatory pressure has moved the dial on resilience.
Consumer Duty
Discussion on this panel at XLOD Global centered on interpreting and implementing evolving expectations on non-financial risk.
The FCA’s consultation CP26/23 will interest wholesale firms that do not directly serve retail clients but felt forced to change their business when the Consumer Duty was first introduced.
Firms should expect the Review’s analysis to inform supervisory priorities, perimeter policy and future guidance across a range of areas, with the FCA continuing its plans to regulate for growth.
No new rules; the FCA’s approach is to double down on the existing outcomes-based approach, with Consumer Duty, SMCR, and operational resilience frameworks remaining at the forefront.
The regulator has published details of key enforcement actions, including arrests and bans, in its latest annual report and accounts published last week.
FCA Enforcement Watch 2 focuses on the regulator’s approach to supervising and enforcing the Consumer Duty three years after its introduction.
The FCA’s new investment disclosure regime is a sign that the regulator is more closely scrutinizing compliance and consumer duty outcomes in the sector.