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Man vs machine – how employers can fight back against AI-driven disputes

From left to right, Herbert Marshall (1890 - 1966), Richard Egan (1921 - 1987) and Constance Dowling (1920 - 1969) battle a killer robot in a still from the science fiction film 'Gog', 1954.
Photo: Archive Photos/Stringer/Getty Images

Current developments can significantly increase the administrative burden on HR and legal teams but also present weaknesses that employers should expose.

AI tools such as ChatGPT, Gemini, and Claude are increasingly being used by employees not only to carry out work tasks but also to raise grievances, submit data subject access requests (DSARs), and even prepare Tribunal claims.

Employers are already finding that AI is increasing the number of disputes –

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