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On being flexible – the shifting future of telehealth

A photo of a doctor treating a patient remotely over the internet.
Photo: Brooks Kraft LLC/Corbis via Getty Images

Kevin Kinsella

5 min read
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As federal and state agencies continue to unwind temporary waivers and replace them with long-term policies, providers are confronting a far more complicated compliance landscape.

When the federal COVID-19 Public Health Emergency (PHE) ended on May 11, 2023, it closed the door on one of the most flexible regulatory periods in modern healthcare.

For more than three years, telehealth operated under emergency rules that expanded access, loosened privacy requirements, and allowed clinicians to practice across state lines

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