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Podcast: Katharine Manning on empathy in the workplace

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Carmen Cracknell

27 min listen
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We often advance in our roles by being great problem solvers. But leaders could be more effective by trying to understand rather than solve problems.

Katharine Manning is a coach and consultant on empathy, president of Blackbird, and author of The Empathetic Workplace: 5 steps to a compassionate, calm, and confident response to trauma on the job.

We talked about:

  • How leaders can foster empathy in the workplace.
  • The key role of compliance professionals.
  • The rapid
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