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Serco Leisure banned from using facial recognition technology to monitor employees

A woman swims in a pool.
Photo: Leon Neal/Getty Images

Biometric data of more than 2,000 employees at 38 leisure facilities had been unlawfully processed.

The UK public service provider Serco Leisure, Serco Jersey and seven associated community leisure trusts have been ordered to stop using facial recognition technology (FRT) and fingerprint scanning to monitor employee attendance. 

In an investigation, the Information Commissioner’s Office (ICO) found that the Serco Leisure and the