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XLOD London 2024: Debating the future of voice surveillance

Montage of the London skyline from the Thames Barrier, London, United Kingdom.
GRIP Montage: Getty Images

Panelists from Natwest, Barclays, VoxSmart and Global Relay discussed voice communication capture, monitoring and their effectiveness now and the near future.

This session at the premium surveillance event for finance featured expert practitioner comment from: Cathal Graham, Global Head of Communications Surveillance, Natwest Group; Ugne Willard, Head of Communications Surveillance, Barclays; Oliver Blower, Group CEO, VoxSmart and Rob Mason, Regulatory Intelligence Director, Global Relay.

As usual the session began with an

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