Barclays and Santander rapped by CMA for retail bank order breaches

UK competition watchdog warns banks their future conduct will be closely monitored.

Breaches of the retail banking order that could have made it more difficult for customers who closed their current accounts to obtain credit or switch providers have resulted in sterm rebukes for Barclays and Santander from the UK’s Competition and Markets authority (CMA).

The regulator wrote to both banks

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