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AI and outsourcing: Do you know how your providers are using GenAI?

Humanoid robot developed by the University of Zurich's Artificial Intelligence Lab is shaking hands with his human counterpart.
Photo: Getty Images

Barbara Melby | Morgan Lewis, Michael R Pfeuffer | Morgan Lewis

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The third part of our series considers where and how a company’s service provider is using GenAI and whether there is full disclosure of such use.

In Part 1, we discussed at a high level the challenges of requiring outsourcing providers to drive innovation through the use of generative AI (GenAI) while at the same time complying with an outsourcing customer’s AI policies. In Part 2, we dove into the conundrum of balancing a company’s need

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