In Part 1, we discussed at a high level the challenges of requiring outsourcing providers to drive innovation through the use of generative AI (GenAI) while at the same time complying with an outsourcing customer’s AI policies. In Part 2, we dove into the conundrum of balancing a company’s need
AI and outsourcing: Do you know how your providers are using GenAI?
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The third part of our series considers where and how a company’s service provider is using GenAI and whether there is full disclosure of such use.