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Complaints to UK financial ombudsman up 9.5%

Photo: Getty Images

Martin Cloake

<1 min read
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Banking, credit and general insurance sectors rate highest for customer dissatisfaction.

The UK’s Financial Ombudsman Service saw a rise of 9.5% in the number of new complaints submitted to it in the second half of 2022. With the FCA currently pushing the implementation of Consumer Duty, the rise in complaints is cause for concern.

A total of 79,921 new complaints were received in

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