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Growing focus on voice as compliance surveillance leaders tackle comms channel proliferation

Staff on video conference call
Photo: Getty Images

Firms need to up their game to meet regulator expectations.

Oversight of voice and video communications monitoring was the focus of a recent online conference held by XLOD, and the views given by the compliance surveillance leaders present contained some surprises.

The event was regulated by the National Futures Association (NFA) and panels featured senior global compliance and surveillance practitioners