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How much do we really know about AI in financial services?

A close-up of a smartphone displaying the Grok app, featuring the app's logo on a white screen, with the same Grok logo shown on a laptop screen on February 19, 2025 in Chongqing, China. Grok, developed by X, recently launched its Grok 3 model, providing enhanced AI features for users seeking in-depth insights.
Photo: Cheng Xin/Getty Images

Analysis of a recent Evident study of AI use in banks.

The use of AI being made in financial services is evidently quite the secret. This is a place of hush that surrounds these commercial crown jewels: not being quite sure of the regulatory opinion on what established principles look like; not having clear information about what other organizations are doing;

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