FINRA's AI report shows folks mainly trust the human professional
There were a couple of instances where some consumers preferred AI-generated information, such as with regard to homeownership.
The FINRA Investor Education Foundation released a report last month called The machines are coming (with personal finance information). Do we trust them?
The self-regulatory organization sought to examine consumer perceptions of financial information generated from AI compared with the same information from a financial professional.
The report revealed that,