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Major UK banks had 803 hours of outages in the last two years

Front view of a Barclays branch.
Barclays had the most number of incidents (33) in the two-year period. Photo: Huw Fairclough/Getty Images

Hameed Shuja, Thomas Hyrkiel

4 min read
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While deeply concerned about affected customers, the UK Treasury Committee was measured in its criticism, expressing gratitude to the banks compensating customers.

A new report by the UK Treasury Committee has revealed the impact of tech and system failures on internal operations and customers in nine of the UK’s major banks and building societies during the past two years.

The firms suffered a total of 803 hours of tech and system outages

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