More UK customers than ever are switching bank accounts

A record rise in the number of UK consumers switching current account providers has been revealed by the government body set up to aid the process.

More than 376,000 people moved to a new bank in the final three months of last year, according to figures issued by Pay.UK, which runs the Current Account Switching Service (CASS). That compares with 250,000 in the same period in 2021. In November alone, just over 157,000 people used CASS

High street banks

Free Trial

Register for free to keep reading.

To continue reading this article and unlock full access to GRIP, register now. You’ll enjoy free access to all content until our subscription service launches in early 2026.

  • Unlimited access to industry insights
  • Stay on top of key rules and regulatory changes with our Rules Navigator
  • Ad-free experience with no distractions
  • Weekly podcasts from trusted external experts
  • Fresh compliance and regulatory content every day
Register for free Already a member? Sign in