Changes to guidance expand circumstances in which firms need to consider making a Principle 11 notification in relation to customer redress issues.
Consumers
The new disclosure framework for retail investment products replaces PRIIPs and aligns with the Consumer Duty,
This move reflects the FCA's strategy to become a more responsive and outcomes-focused regulator.
The FCA comments on the potential and practicalities of workplace savings schemes.
The proposed CCI regime aims to replace the PRIIPs regime and certain UCITS disclosure requirements.
With the regulator due to check up on firms later this year, it’s important you review your approach to ongoing service delivery.
By adopting a compassionate and flexible approach to mental health triggers, it's possible to create a more supportive financial system.
The FCA wants to work with the industry to ensure consumers receive consistently good outcomes and manage their own finances.