NHS Lanarkshire reprimanded for sharing patient data via WhatsApp

Patients’ data was added over 500 times in a WhatsApp group, and contained names, phone numbers and addresses.

NHS Lanarkshire has been reprimanded by the UK Information Commissioner’s Office (ICO) after findings that staff had been sharing patients’ personal data over WhatsApp for a two-year period.

Between April 2020 and April 2022, patients’ data was added over 500 times in a message group that 26 staff members

“Patient data is highly

Free Trial

Register for free to keep reading.

To continue reading this article and unlock full access to GRIP, register now. You’ll enjoy free access to all content until our subscription service launches in early 2026.

  • Unlimited access to industry insights
  • Stay on top of key rules and regulatory changes with our Rules Navigator
  • Ad-free experience with no distractions
  • Regular podcasts from trusted external experts
  • Fresh compliance and regulatory content every day
Register for free Already a member? Sign in