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Onboarding in digital banking: overcoming the first hurdle

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Banks must get to grips with digitised onboarding processes in banking, highlighting increased efficiency, flexibility, transparency, and security.

You rarely have a second opportunity to make a first impression. First impressions set the tone for all that is to come, and the same logic rings true for the challenge of onboarding banking clients, forming the basis of the business relationship that follows.

As the expectations of institutional clients