FINRA Rule 4513
The records must be kept in a separate file or a separate record with a clear reference to the files containing the correspondence connected with such complaints.
It is acceptable to make the records promptly available at the office rather than store them there.
The records must be preserved for a period of at least four (4) years.
For the purposes of this rule a customer complaint is defined as any grievance by a customer involving the activities of the member firm or a person associated with it and connected to:
- the solicitation or execution of any transaction
- the disposition of securities or funds
of that customer.
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FINRA opens broad review of arbitration process
The move signals an impending reboot of an often-criticized system.
Alexander Barzacanos3 min read
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The GRIP Files: Alexander Cohen
Alex tells us about representing clients before the SEC, FINRA, and state securities regulators and shares his experiences dealing and working with senior regulatory figures.
Jean Hurley5 min read
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Apex and SEC battle over firm's off-channel comms settlement
Apex argues that by applying substantially less burdensome undertakings on other similarly charged firms the SEC has breached administrative law.
Julie DiMauro4 min read
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GRIP Extra: Anthropic clashes with Pentagon, OCC proposes GENIUS Act implementation rules
Our in-brief roundup of notable stories from the last week.
GRIP2 min read
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Tied with a bow: FINRA's gift limit goes from $100 to $300
The rule is designed to avoid conflicts of interest, which can arise when a gift is given to a client or vendor in the hope of strengthening a business relationship.
Julie DiMauro3 min read
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FINRA disciplinary action update 2026/5
Disciplinary decisions issued February 7 – 20, 2026.
Thomas Hyrkiel2 min read
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GRIP Extra: SEC proposes N-PORT scalebacks, OCC proposes appeals board
Our in-brief roundup of notable stories from the last week.
GRIP2 min read
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FINRA proposes finalizing updates to outside business activity rules
The Proposed Rule is a welcome development to modernize the existing, outdated requirements related to outside business activity and private securities transactions.
Further Reading
