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Staff and employers negotiate fine line between privacy and surveillance on comms channels

Man laying on bed at late night in a dark room checking his smartphone.
Photo: Getty Images

In an era where data is the ultimate asset, should employers be permitted to monitor all channels of communication, including social media?

Social media has transformed the business environment, becoming integral to business operations, providing channels for customer engagement, insights, and collaboration. Social media touches every aspect of our personal and business lives.

Despite the popularity of short-form video platforms as well as a plethora of other professional social and networking platform

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