Staff had already been instructed to “stick to approved channels” for conversations about business matters. Now the messaging platforms have been rendered inaccessible on work phones and computers. The bank is estimated to have 60,000 staff and 19 million customers.
“Like many organisations, we only permit the use of approved channels for
Free Trial
Register for free to keep reading.
To continue reading this article and unlock full access to GRIP, register now. You’ll enjoy free access to all content until our subscription service launches in early 2026.
- Unlimited access to industry insights
- Stay on top of key rules and regulatory changes with our Rules Navigator
- Ad-free experience with no distractions
- Regular podcasts from trusted external experts
- Fresh compliance and regulatory content every day