In this discussion, Kristy spoke about:
- how a technology review can help the compliance team better understand if technology is working or even helping;
- how to consider aspects of the technology’s use, such as whether it is appropriately customized and optimized;
- considerations uncovered in reviews, such as how well workflows are functioning;
- assessing how to best share information among departments and tech tools with an outsider’s point of view;
- how the technology review helps fintech firms improve their products with compliance teams in mind; and
- how AI and work-from-home arrangements add unique elements to the effective use of technology.
A transcript of the podcast is available here.