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The Mills Review: FCA’s vision for AI-enabled financial services by 2030

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Photo: Cesc Maymo/Getty Images

Pippa Tasker | CMS, Robert Dedman | CMS, Tom Callaby | CMS+1

7 min read
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Firms should expect the Review’s analysis to inform supervisory priorities, perimeter policy and future guidance across a range of areas, with the FCA continuing its plans to regulate for growth

A major report by the FCA’s Sheldon Mills examining how AI will transform retail financial services by 2030 and beyond was published on July 6, 2026. The Mills Review (the Review) identifies four key systemic shifts including: the transformation of firms, new consumer journeys, reshaped competition, and amplified financial crime.

The Review also

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