Changes to guidance expand circumstances in which firms need to consider making a Principle 11 notification in relation to customer redress issues.
Kari McCormick | Eversheds Sutherland
The FCA expects firms’ sustainability-related claims about products and services to stand up, but the regulator is still not clear about precise scope.
There is a positive story around the efforts of UK companies on ESG, but success is bringing new pressure on resources.