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First 18 months of the CMA’s new direct consumer enforcement regime

Side view of an AA Driving School vehicle parked on a street.
In April 2026, the CMA had its first substantive enforcement success: imposing a £4.2m penalty on the AA’s driving schools for drip pricing. Photo: Getty Images

Overview and outcomes of the cases opened to date, plus an examination of key takeaways from the CMA’s initial rounds of enforcement.

On 6 April 2025, the CMA’s new consumer protection enforcement powers under the Digital Markets, Competition and Consumers Act 2024 (DMCCA) came into effect. Since then, the CMA has primarily focused on cracking down on “drip pricing,” a pricing tactic where additional charges are revealed only at later stages of

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