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Kosta Kadas on how AI tech enhances electronic communication monitoring

GRIP Montage: Private

Kadas spoke of AI’s ability to identify more relevant communications, and further investigations that someone at the bank would need to perform.


In this podcast, GRIP’s Julie DiMauro spoke with Kosta Kadas, the senior director, co-head of business conduct at National Bank of Canada within the bank’s capital markets compliance team.

They discussed AI-driven compliance surveillance, which can involve many different capabilities from scanning corporate data to flagging policy deviations.

Kadas specifically highlighted:

  • how his firm has integrated AI through the use of LLMs into its communications monitoring program;
  • how the right tools eliminate the “noise” for the compliance officers that perform reviews on a variety of comms;
  • why it’s critical to find tools that identify the relevant risks to your business and be able to monitor them;
  • balancing privacy and other obligations while surveilling communications involving internal and external parties;
  • how to get all internal stakeholders comfortable with the technology;
  • why production data must be benchmarked against the prior ways of monitoring as part of regular testing.

A transcript of the podcast is available here.

The views, thoughts, and opinions expressed on this podcast are those of the guests and do not necessarily reflect the official policy or position of their employer, the moderator, or Global Relay.


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