John Higgins and Maria Symeon share practical advice on documenting oversight, managing delegation, and evidencing challenge.
Rule Overview
Jurisdiction: United Kingdom
Regulator: FCA
Topic: Recordkeeping
FCA Handbook SUP 12.9Recorded information on each representative should include:
A firm is required to retain these records for at least three years from the date of termination or amendment of the contract.
For tied agents, the records must be retained for five years.
John Higgins and Maria Symeon share practical advice on documenting oversight, managing delegation, and evidencing challenge.
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