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Telehealth platform sued for deceptive health info, and billing practices

A photo of a black, male doctor appearing on a computer screen in a medical examination room.
Photo: Brooks Kraft LLC/Corbis via Getty Images

Kevin Kinsella

2 min read
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Federal regulators and two states claim company charged prematurely, hindered cancellations, and shared sensitive information with advertisers.

A coalition led by the Federal Trade Commission, joined by Utah and California (through Los Angeles County Counsel), has filed a federal lawsuit alleging that a popular telehealth platform engaged in deceptive and unlawful practices involving consumer health data, billing, and subscription cancellations.

According to the complaint, San Francisco-based Hims

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