Consumer group Which? has filed a “super-complaint” with the FCA, arguing that the home and travel insurance markets are fundamentally “broken” and failing to protect customers.
The complaint, a major intervention by the consumer champion, calls for decisive action from the regulator to address what it describes as widespread industry
Free Trial
Register for free to keep reading.
To continue reading this article and unlock full access to GRIP, register now. You’ll enjoy free access to all content until our subscription service launches in early 2026.
- Unlimited access to industry insights
- Stay on top of key rules and regulatory changes with our Rules Navigator
- Ad-free experience with no distractions
- Regular podcasts from trusted external experts
- Fresh compliance and regulatory content every day
