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XLoD event in NYC: Best practices in ecomms, voice and use of AI tools

Image of wires inside a data center.
Photo: Christopher J. Morris/CORBIS/Corbis via Getty Images

Julie DiMauro

3 min read
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This dispatch from the recent XLoD event in NY includes best practice tips in ecomms, trade data capture, and using AI effectively.

Voice comms, ecomms and AI received plenty of focus at the recent XLoD conference in New York, with engaging discussions on best practice in using all three. How we handle data – that dreaded four-letter word – was also to the fore. Our second report from the conference, which focuses

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