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FCA COO Emily Sheppard stresses the contagious nature of culture

Emily Sheppard, Chief Operating Officer at the FCA at City & Financial Conference.
Emily Sheppard, Chief Operating Officer at the FCA. Photo: City & Financial Global
Jean Hurley profile image

Jean Hurley

3 min read

Senior official explains why the FCA is updating rules and guidance on non-financial misconduct.

Emily Sheppard, Chief Operating Officer at the FCA, spoke at the City & Financial Global 10th Annual Culture and Conduct in Financial Services Summit on Tuesday, about the importance of healthy firm cultures in the financial services industry. Here’s a summary of the main highlights.

Culture drives conduct

The FCA

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