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Don’t manipulate consumers with online tricks, regulators warn online businesses

Illustration homepage of online shopping
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Warning to businesses from the UK’s competition and information authorities against harmful design practices to obtain personal data.

The UK’s Competition and Markets Authority (CMA) and Information Commissioner’s Office (ICO) have warned online businesses against harmful design practices that could undermine people’s control over their personal information, and lead to worse consumer and competition outcomes.

joint paper published by both regulators sets out their concerns