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FCA puts consumer contract fairness on regulatory agenda

Two men seated at a desk reviewing papers.
Photo: Fox Photos/Getty Images

FCA warns firms to review consumer contracts for unfair terms under the Consumer Rights Act 2015 and Consumer Duty, or face redress.

Compliance does not stop with the FCA Handbook. That point underscores a recently published blog post from the regulator on making consumer contracts fair. It says every firm must ensure its consumer contract terms meet the fairness and transparency requirements of the Consumer Rights Act 2015.

The FCA’s Consumer Contracts

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