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ICT risk increasingly borderless

ATM machines are out of order due to a power outage in Cannes, France.
A power outage took ATMs offline in Cannes, France earlier this year. Photo: Lorenzo Franzoni/Getty Images

Joint ESA report also highlights the role of third parties as incident originators and warns about impending risk from AI.

The first annual overview of major ICT-related incidents in the EU’s financial sector is based on reporting introduced by the EU’s Digital Operational Resilience Act (DORA). In 2025, over 3,000 major incidents were reported by financial entities in the EU.

Sixty percent of the incidents affected the credit sector, while