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OPINION: The blind spot in UK consumer protection

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Photo: Ethan Miller/Getty Images

Parvez Khan asks if we rely too heavily on trust to compensate for structural conflicts of interest that would not be tolerated elsewhere.

Platforms such as MoneySavingExpert, Monevator, and other similar services occupy a singular place in Britain’s financial ecosystem: trusted intermediaries between consumers and a complex, often opaque market. That trust is extraordinary and unique – and, increasingly, this is the point.

Because set against the expectations of the FCA, the model