Podcast: Katharine Manning on empathy in the workplace

We often advance in our roles by being great problem solvers. But leaders could be more effective by trying to understand rather than solve problems.

Katharine Manning is a coach and consultant on empathy, president of Blackbird, and author of The Empathetic Workplace: 5 steps to a compassionate, calm, and confident response to trauma on the job.

We talked about:

  • How leaders can foster empathy in the workplace.
  • The key role of compliance professionals.
  • The rapid
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