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ASIC launches financial complaints data dashboard to boost transparency

A view of Sydney skyline.
Photo: Lisa Maree Williams/Getty Images

The aim is to enable users to compare the complaints reported by individual financial firms for the first time, including their handling of complaints associated with specific products.

Australia’s securities regulator has launched a new financial data dashboard that will allow individuals and investors see how specific firms deal with complaints. ASIC has said the move will boost transparency within the financial ecosystem.

The ASIC Internal Dispute Resolution (IDR) Dashboard is an interactive tool that will help users “explore trends