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Building a resilient human firewall in UK financial services

A woman is silhouetted against a projection of a password log-in dialog box.
Photo: Leon Neal/Getty Images

Maria Symeon | Pathlight Associates

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The stark reality of modern cyber defence is that technology, however sophisticated, is easily bypassed by human error.

The intensifying regulatory focus in the UK on operational resilience and fraud has shifted the conversation on cyber security away from purely technical investment towards a critical, often overlooked component: human behavior and organizational culture. For financial services firms, cyber resilience is no longer an issue to be siloed within

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