The FCA has published the long-awaited findings from its review of financial advisers’ ongoing services. While most ongoing suitability reviews were delivered as promised, the regulator signalled concerns with reviews which were not attempted and where clients failed to engage with the review process. The FCA has asked advice businesses
FCA’s ongoing service review leaves firms with further work to do
With the regulator due to check up on firms later this year, it’s important you review your approach to ongoing service delivery.