UK financial ombudsman reports record number of car finance complaints

The Supreme Court is set to hear an appeal next month which could shake up the entire UK motor finance industry.

The UK’s Financial Ombudsman Service (FOS) has said it received a record number of complaints in relation to car finance arrangements between October and December 2024.

In a press release, the FOS said: “The most complained about product this quarter was hire purchase (motor) which has risen due to complaints

Specific

Free Trial

Register for free to keep reading.

To continue reading this article and unlock full access to GRIP, register now. You’ll enjoy free access to all content until our subscription service launches in early 2026.

  • Unlimited access to industry insights
  • Stay on top of key rules and regulatory changes with our Rules Navigator
  • Ad-free experience with no distractions
  • Regular podcasts from trusted external experts
  • Fresh compliance and regulatory content every day
Register for free Already a member? Sign in